SHIPPING:

I take care of cheap, fast and trouble-free worldwide shipment. I have extensive experience since I have sent parcels to over 30 countries in various parts of the world.

Each package is insured and monitored throughout different stages of delivery. If it is damaged or lost I provide a complete refund. Based on my experience, I am confident that everything is going to be fine. Each unit is carefully packed in a durable cardboard box and secured against external conditions.

I send all parcels with First Class Service, mainly Global Express, but it depends on a country of destination. They are ultimately delivered through local postal services.

Shipping inside the Europe is FREE. International deliveries cost 5EUR, regardless of the country you are in or the number of items bought. It is hard to tell exactly how long you will have to wait since it differs from country to country, but below you can check a table with estimated delivery time. Please note, that it can vary because of many unforeseeable circumstances.

PAYMENTS:

I use PayPal as the standard paying method – the most popular electronic payment platform. You can use your PayPal account or simply use your credit card without signing up. Paypal honors credit cards such as Visa, Mastercard, and American Express. When you are redirected from cart to PayPal login window simply choose „Pay with Debit or Credit Card”.

PayPal guarantees quick and safe transactions. Transfers can be verified immediately. All transactions fall under customer protection programme. If you want to learn more about PayPal please visit their official guide at:
https://www.paypal.com/us/webapps/mpp/home

You can also pay by traditional bank transfer. If that is your choice please contact me directly.

RETURNS:

All goods bought from my shop (but not through resellers) can be returned/exchanged within 14 days from the date of delivery.

If you decide to return a product I send the money back within 10 days from receiving the unit. Please note, that the refund will be reduced by the cost of the original shipment.

Each effects pedal from a consumer return is available as a “defective” B-Stock item.

B-STOCK:

Each effects pedal from a consumer return is available as B-Stock. You can contact me to ask questions and receive details about currently available B-stock items. These are fully functional pedals at lower prices. Frequently “damage” of the B-Stock items is superficial and insignificant, like small scratches and other flaws that do not affect the sound in any way.

WARRANTY:

I make a lot of effort to ensure that my effects pedals are flawless. Nevertheless, there is always a small probability of a defect/malfunction.

For every product, I give a 3-year warranty on the door to door terms. In such cases, I cover all costs of shipments required to deliver and return the product.

The warranty covers unit breakdowns and malfunctions but that does not include mechanical damage or natural wear. Should you accidentally cause any damage to your effects pedal I provide spare parts and repair services at a very moderate price.

 

EUROPE FREE 4-7 Days
NORTH AMERICA 5EUR 7-10 Days
USA 5EUR 6-8 Days
AUSTRALIA 5EUR 8-10 Days
SOUTH AMERICA 5EUR 10-18 Days
ASIA 5EUR 7-12 Days
AFRICA 5EUR NO DATA